Zorbies Shipping Policy
- First Class United States Post Office Shipping (USPS) shipping is free on all orders
- Express 2-Day USPS shipping is typically used on orders of 6 units or more. Shipping is also free on these orders.
- We email the USPS Tracking Number to Buyers when the order ships
Estimated Delivery Date
- Normal delivery time for USPS First Class mail is 3 to 5 days
- Claims for “Not Delivered” cannot be submitted to the Post Office prior to 15 days, so please wait 15 days before notifying us of any issue
All orders are typically processed within 24 hours after payment confirmation
Orders are processed Monday - Friday, except for normal Holidays
Buyer Address Requirements
Mailing address provided must conform to USPS standards
Address must have a US mail receptacle
Addresses without a USPS mail receptacle will be deemed undeliverable by the post office and:
Re-shipment will be subject to additional shipping charges, or
- If a refund is requested we'll automatically issue it to your credit card or original method of payment. The following fees/amounts will be deducted from the amount refunded:
- The original shipping cost will be deduced
- A $5 handling fee per order will be deducted
- Sale items are non-refundable, so the amount you paid for any sale items included in the return will be deducted
NOTE: These fees and deductions do not apply to the return of damaged items, or if we made an error fulfilling the order.
Return Shipping Fees
Buyers are responsible for the shipping costs of return items, unless the purchase was made through PayPal in which case return shipping may be free according to PayPal's terms and conditions.
See our Refund Policy page for full details on returns and refunds.
Zorbies and Zorbies.com are owned and operated by Ready to Buy, LLC a US company.